IRCTC is the train ticket booking official online platform in India. While the primary purpose of IRCTC is ticket reservation, there are instances when passengers may need to cancel their bookings and seek a refund. In this article, we will delve into the concept of IRCTC refund, exploring its policies, the refund process, and guidelines that passengers should be aware of.
IRCTC Refund Policies
IRCTC refund policies are designed to ensure a fair price and transparent process for passengers cancelling IRCTC tickets. The refund amount is based on various factors cancellation time of IRCTC and type of booking ticket.
E-Ticket Refund: Passengers can cancel e-tickets online through the IRCTC website or mobile app. The refund amount is determined based on the time of cancellation and class of travel. if you cancel train ticket before scheduled time, this situation nominal cancellation fee will be deducted and return the refunded balance.
Cancellation Charges: IRCTC applies cancellation charges based on the time of cancellation. Cancellations at a higher percentage of the ticket fare start charging a minimum fee as the train’s departure time approaches.
Refunds for Waitlisted/RAC Tickets: Passengers holding waitlisted or Reservation Against Cancellation (RAC) tickets are also eligible for a refund after cancellation. Refund amount is calculated based on cancellation charges.
IRCTC Refund Process
To initiate the refund, passengers must follow the process.
Online Cancellation: Passengers can cancel the ticket by logging into their IRCTC account and visiting the “Booked Tickets” section. Select the ticket to cancel then follow the instructions to start the cancellation process. You can cancel your booking ticket and get money back which accounts booked your ticket.
Offline Cancellation: In some circumstances, passengers may need to cancel their tickets offline. They can visit any nearby railway reservation counter and request cancellation. The refund will be processed offline, and a refund receipt will be issued to the passenger.
Refund Status: Check Refund Status Passengers can check the refund status go to IRCTC official website www.irctc.co.in and enter the required details. PNR (Passenger Name Record) number or ticket details. which will tell you whether the refund has been processed or is pending.
Guidelines for IRCTC Refund
Passengers should be aware of the following guidelines related to IRCTC refunds
Timely cancellation: if you change your travel plan It is advisable to cancel the ticket in advance. Early cancel your ticket usually results in no lower charge and the possibility of a full or partial refund
Refund Period: The ticket refund period depends on the payment gateway, bank, net banking or payment used at the time. Refunds Period within 5-7 business days, but sometimes it may change.
Partial refund: In case of cancellation of many tickets (cancellation of a specific passenger or a portion of a ticket). example at the same time or together 3-12 and more tickets. This time refund will be calculated based on the cancellation charges of the cancelled portion.
Refund Exceptions: Some special train services, like Rajdhani Express, Shatabdi Express etc. trains have different refund policies. The specific refund rules for such trains should be checked before booking.
Disclaimer
IRCTC refunds provide a safety measure for passengers to cancel their train tickets in case of any situation or inconvenience. Understanding the refund policies, following the correct refund process and following the guidelines can help passengers navigate the IRCTC refund system effectively. One thing to remember is that the cancellation amount depends on book ticket terms and conditions and the time of cancellation and other factors.
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Q. IRCTC refund Helpline Contact No
Ans: Get Help About Irctc Refund Related Contact:- 0612-3295150
Q. Know IRCTC Customer Care toll-free Number
Ans: IRCTC Customer Care toll-free Number for any Help Dial:- 139
Q. IRCTC air Customer care number
Ans: Contact IRCTC air Customer Care For Any Help Dial:- 1800 110 139
Q. IRCTC complaint for refund
Ans: Complaint IRCTC Refund Related Mail Us:- centralcontrol@irctc.com OR Call Us:- 9717639006 / 0612-3295150
Q. Did not receive a refund from IRCTC?
Ans: Mail the IRCTC at care @irctc.co.in or you can tweet to their official Twitter handle @IRCTCofficial or to @RailwaySeva